Archive

(Originally published 4 years ago, I wanted to repost because this is still what insurance looks like today. In fact, this was the genesis of… Read More »Digitizing Insurance: “Get a horse!”

You must notice that insurance customers are changing. They have been changing for years now. Technology has played a significant role in this change: Customers… Read More »Insurance Customers Are Changing, Are You?

Another direct-to-consumer insurance platform has launched in North America claiming that “unmet demand for simple and fast digital insurance services in today’s connected world. Savvy… Read More »Is Direct or Agency Distribution Better For Customers? Neither.

A perfect storm is an event in which a rare combination of circumstances drastically aggravates an event. We are in a 4th industrial revolution. A… Read More »Is Insurance Ready for a Perfect Storm?

Customers Want to Pay Less for Insurance: Learn How to Make that Happen A recent study by J.D. Power suggests that the number one driver… Read More »How to Win Insurance Customers in 2021

Click here to download the pdf, or read the web version below.

Over the past 5 years the insurance industry has seen a frenzied intensity of new entrants all vying to unlock opportunities that newer technologies represent.… Read More »Price Is a Winner with Insurance Customers

Click here to download the pdf, or read the web version below.

Despite advances in technology, insurance customers continue to endure the financial burden caused by lack of insurance innovation. Either no one likes to talk about… Read More »How to Measure Insurance Efficiency

August 19, 2020 Consumers have changed. They would have anyway, eventually, however, Covid-19 has sped up the change for buying behaviors and expectations. More emphasis… Read More »Insurance Leaves Customers Wanting More